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Frequently Asked Questions

Building design

Since we work with several manufacturing partners, we can accommodate various size requirements. Of course, there are structural limitations due to the design of the buildings, which affect load-bearing capacity and construction. Our colleagues will help you navigate the design process and find the most suitable solution for your needs.

For sample buildings displayed on our website, the current building dimensions are clearly listed in the description. If you request a custom quote, the request form includes diagrams to help you understand the building types and dimensions. If you're still unsure about the design, please contact us through one of our contact options, and our colleagues will assist you during business hours with the necessary information.

If one of the sample products on our website catches your eye, you can select the building, provide the necessary data, and then proceed to place your order. During the order form process, you have the option to modify certain parameters of the sample products and provide additional details about your preferences in the comments section. You will receive an automatic message confirming a successful order, and we will also send a confirmation email once we process your order.

If you do not receive a message after placing your order, please check your spam folder. If you can't find the confirmation message there, contact us by phone.

If you want to order from us with custom parameters, choose the request a quote option on our website. On the form, you can also upload a sketch or a hand-drawn plan, which the system will send to us along with your quote request.
You can, of course, send your quote requests via email, but the form on the website makes it clearer what information we need to prepare the quote. This reduces the number of back-and-forth emails, so you can receive your quote more quickly.

We usually respond to quote requests within 1-3 business days, in the order they are received. However, very unique requests are reviewed and priced by the manufacturing center, which may take more time. Naturally, we strive to respond to all our customers as quickly as possible.

Please note that we do not accept orders or quote requests over the phone, as this increases the risk of incorrect parameter and customer data entry, for which MobilGarázsBolt.hu cannot be held responsible. Therefore, customers must have an email account or an email address where communication between you and our company can be securely conducted. Written documentation ensures that everything proceeds according to the description from the quote/request to the installation and throughout the warranty period.

Important Information!
In some cases, an order may not appear correctly in our system: you receive the confirmation even though we have not recorded it. In such cases, we receive an error message and will ask you to resend the order parameters, so please provide a reliable email address and phone number where we can reach you! Unfortunately, Google-based systems may not always handle Freemail, Citromail, Yahoo, and Hotmail addresses correctly, so emails or quote requests sent from these addresses may not appear in our system. If you use such an email address, please contact us via any of our contact options after submitting your quote request so we can check if we received your message. 

The dimensions we specify always refer to the external size. This way, it's possible to determine how large a foundation is needed for the product. Even considering the assembly technology and foundation quality, there may be a maximum deviation of 2-3 cm between the ordered and the actually installed building dimensions, so you can confidently plan with the parameters in your order. Internal dimensions may vary significantly depending on individual customer needs, even for two buildings that look identical from the outside. Therefore, it's advisable to understand how the framework may shape the internal space during the design phase.

A DELUX In this version, the products are normally manufactured with a galvanised hollow-section frame; however, a hollow-section frame finished with a double coat of brown or black topcoat is also available within this product range. In the case of insulated buildings with sandwich panels, naturally, all frame components are galvanised.

Operating principle and advantages of an anti-condensation felt roof:

1. Absorbs most of the moisture generated by condensation on the inside of the roof, thereby greatly inhibiting water dripping in the event of large indoor-outdoor temperature fluctuations.
2. It dampens noise (rain, hail).
3. Provides additional protection against rusting. To ensure the efficient operation of the felt covering and to avoid saturation, it is important to ensure that the garage is properly ventilated.

In the case of the PRÉMIUM and DELUX quality versions, it is possible to cover the roof of the building with plywood instead of trapezoidal sheeting. In this case, galvanised trapezoidal sheet metal (without felt coating in the standard case) is first applied to the roof and then covered with plywood. The air layer between the plywood and the trapezoidal sheet is partially insulating, so it is not necessarily necessary to felt clad the trapezoidal sheet, but felt cladding is available and recommended at an extra cost.

We know that there are many factors to consider before purchasing a mobile home, so that you can make the decision that’s best for you. That’s why all our offers are valid for 8 days. During this time, you’ll have the opportunity to familiarise yourself with the terms and conditions we’ve set out and to assess your own options. If you have any questions, the team at SzendvicspanelGarázs.hu is, of course, here to help.

We can only accept orders based on the information filled out on the website form or sent to our email address. With orders taken by phone, we cannot ensure that all the necessary parameters for placing the order are correctly recorded in our system. Written offers and their acceptance are legally binding, giving both our customers and us the ability to refer to the communication content, ensuring clear and transparent communication for both parties.

Under the regulations introduced on 1 January 2017, no planning permission was required until October 2024 for buildings with a volume not exceeding 100 cubic metres and a ridge height not exceeding 4.5 metres. However, under the amendments to building regulations that came into force on 1 October 2024, the construction of a mobile garage may require a planning permission or a simple notification, depending on its dimensions and function. The new rule no longer specifies volume, but only floor area. 

You can read more about this topic in our article: Mobile garage building permit and regulations.

For orders involving large quantities of products or bespoke buildings, we will provide a bespoke quotation. To finalise the order, an advance payment equivalent to at least 50% of the purchase price is required. Depending on the technical specifications, value and specific terms of the order in question, a higher advance payment of up to 100% may be required. We will always provide written notification of the exact amount of the advance payment, the payment deadline and the details of the invoice.

You can contact us with your questions on weekdays between 09:00 and 17:00. You can find our contact details here If our colleagues cannot answer the phone because they are assisting another customer, please be patient, and we will call you back.

You can, of course, email us at any time of the day, but please note that we cannot handle phone or email inquiries on public holidays, weekends, or outside customer service hours.
Naturally, the assistance provided during installation, which our interpreter handles, will be available to you throughout the delivery process.

You can track your order via email or phone, but we can only provide the delivery date once our logistics team has planned the route that includes your address.

Do you have a question? Let's talk about it!

DELIVERY

After you confirm your order and provide us with the exact delivery address, we will send the building's specifications to the manufacturing center. You must provide the reception date with your order, indicating when you can start receiving the building at the installation site. Our logistics team will use this date as a basis for planning, and as soon as possible, your ordered building will be loaded onto the next truck heading your way.

As soon as our logistics team has finalised the delivery route that includes your order, by no later than 5–7 working days before installation We will contact you by telephone to let you know the delivery date, giving an estimated a time interval of 3–5 hours, when our fitters arrive at your place.

A DELUX and DELUX insulated buildings available on the SzendvicspanelGarázs.hu website They are made to order, so delivery times are generally longer than for mobile garages of a simpler design.

A In the case of our DELUX-specification buildings Due to the fact that items are made to order, the delivery time is usually 4–8 weeks, whilst the For the DELUX insulated version typically 1–3 months.

The exact delivery time may be influenced by a number of factors, such as production capacity, the current number of orders, the organisation of the specific delivery route, the accessibility of the installation address, and how far the town or village in question is from the main transport routes.

Delivery times are for information purposes only, so the actual installation date may vary depending on production, logistics and route planning. Of course, we will do everything we can to ensure that the building you have ordered is delivered to you as soon as possible.

When placing an order, you must always provide the date of admission, which indicates the date from which you will definitely be able to take delivery of the building you have ordered at the installation site. Our logistics team will use this date as a basis for their planning, and as soon as possible, the building you have ordered will be loaded onto the next available lorry heading your way.

As soon as our logistics team has finalised the delivery route that includes your order, by no later than 5–7 working days before installation We will contact you by telephone to let you know the delivery date, giving an estimated a time interval of 3–5 hours, when our fitters arrive at your place.

A In the case of our DELUX-specification buildings Due to the fact that items are made to order, the delivery time is usually 4–8 weeks, whilst the For the DELUX insulated version typically 1–3 months. Delivery times are provided for information purposes only and may vary depending on production capacity, the number of orders, route planning and current logistical arrangements.

It is therefore particularly important that you specify a readiness date when the site is actually ready for installation. If a date is specified when the site is not yet ready, but the building would already be included in a delivery route, this could significantly complicate logistical planning, and the delivery may be postponed to a later date.

Please provide, with due care, the date from which the building can be safely and easily installed on site. Thank you!

Delivery and on-site assembly take place on weekdays (and occasionally on Saturdays), between 6.00 am and 10.00 pm at the latest. The buildings along the route and their delivery times are planned and specified by our logistics specialist based at the manufacturing centre. The delivery slots are tightly scheduled, so unfortunately we are unable to accommodate individual requests. Our company operates on a consolidated delivery basis, which means that installations always cover a specific region, and our colleagues often assemble 15–25 buildings along a single route. This is how we are able to offer our customers very competitive prices; otherwise, individual installations would significantly increase both organisational and implementation costs. We can notify our customers no later than 5–7 working days before installation. Unfortunately, it sometimes happens that the fitters arrive several hours later than the scheduled time, for example in the event of a technical problem. If the original delivery time is in the evening, then, although rare, the delay may be such that the fitters are only able to start a particular installation the following morning. Naturally, as soon as we have this information, we will notify all customers along the route. We cannot accept responsibility for delays caused by circumstances beyond our control.

Once you have ordered the building, our logistics team will put it on a route as soon as possible. In this case, we will contact you at least 5-7 business days before delivery to inform you of the exact installation date and provide you with a 3-5 hour window when our installers are expected to arrive at your location to assemble the building.

After placing the order, if you know that access to the installation site requires a permit, please contact us as soon as possible. Our colleagues will ask during route confirmation if any official documents are required for access, but it is your responsibility to check this. Access permits can be requested from local municipalities with the truck's registration certificate, which we can send you via email if needed. The cost of obtaining an access permit is always the buyer's responsibility. In Budapest, we handle the administrative process, but the cost of the document is also borne by the customer. We cannot conduct the administrative process outside Budapest. If you do not obtain the necessary document and the authorities impose a fine, you must pay the full amount.

INSTALLATION

Before installation, it is necessary to agree on the distance over which materials will need to be moved between the lorry’s parking space and the installation site. To assess this, We ask that you always in advance photos and/or videos about the venue and how to get there.

For the installation, it is essential that the lorry can stop safely near the site and that suitable parking is provided for the duration of the installation. The arrangements for unloading and transporting the components to the site are always an important part of the preliminary consultation.

If the installation site is difficult to access, is full of obstacles, or if unloading and handling materials is significantly more difficult than usual, performance is only by separate arrangement, and the In accordance with the terms and conditions set out in the General Terms and Conditions and the relevant sections of the FAQs It could happen.

Ensuring that the appropriate conditions for installation are in place is essential for the proper and safe assembly of the product. If these conditions are not met, delivery or installation may be refused, or further performance may only take place in accordance with the terms set out in the General Terms and Conditions.

All our buildings are custom-built to meet the client’s specific requirements. It is therefore particularly important that the client is aware of the site conditions accurate and truthful information shall provide. If the work cannot be carried out because incorrect or incomplete information was provided in advance regarding the site, the consequences of this shall be GTC according to are taking shape.

If, on site, the fitters find that the installation or the delivery of the components to the site would involve unforeseen, unagreed or disproportionate difficulties, they are entitled to refuse to unload and install them.

In such cases, further performance, any subsequent call-out and the associated charges are the In accordance with the terms and conditions set out in the General Terms and Conditions are taking shape.

If the customer fails to meet the conditions necessary for successful delivery and installation, our manufacturing partner’s installation team will be required to return the product to the manufacturing centre. We can arrange for redelivery in accordance with the ordered specification, taking into account the current average delivery time applicable at the time the new delivery is organised. This timeframe is for information purposes only and does not constitute a guaranteed delivery date. It is important to note that, in accordance with the General Terms and Conditions, a daily storage charge will be applied at this stage, as well as a re-delivery charge to cover the costs of the unsuccessful delivery.

As our buildings are always manufactured in accordance with the client’s requirements, following several confirmations, the customer must pay the price of the building after manufacture, even if they subsequently no longer require the product or if the customer is found to be responsible for a failed installation. We can only undertake the next delivery if the customer has paid our company in advance the full purchase price of the building, the redelivery fee and any storage charges that may have arisen.

Although we always strive to ensure that buildings reach customers in the best possible condition, there is a risk that aesthetic damage may occur during multiple deliveries and the exceptional repacking before storage, for which neither we nor the manufacturing center can provide a warranty.

A For DELUX and DELUX insulated buildings The price includes the removal of the plastic sheeting and tidying up the site.

Nevertheless, it may be the case that, following installation, small amounts of minor installation debris remain on site. The removal of such debris does not constitute a separate service or a warranty issue, but may be regarded as a minor on-site tidying task associated with the general handover following installation.

For further advice on removing the film, see the „After installation” You’ll find it there, to some extent.

INFORMATION

 

A DELUX In the case of our prefabricated buildings, the entire frame structure is constructed from galvanised hollow sections as standard. In this case, however, it is possible, at an additional cost, to have the frame components painted (a primer coat followed by a second top coat in brown or black).

You can find more information about the frameworks here: FRAMEWORK PARAMETERS

The walls of our lightweight-frame buildings are made from T7 trapezoidal sheets. For the roof, we use either T12 or T14 trapezoidal sheets, depending on the design. If the DELUX If you would like a roof covering made of corrugated sheet metal for our buildings of this design, trapezoidal sheet metal will still be fitted underneath the panels. The trapezoidal sheets used in production are exclusively Class I.

You can find more information about the sheet metal cladding here: TRAPEZOIDAL SHEET PARAMETERS

The sheet metal of the walls and doors/windows is riveted to the structure during manufacturing, while our installers secure the roof sheets in place with self-tapping screws at the installation site.

The garages, storage units, etc., we install are not hermetically sealed structures. Since our products are mostly metal structures covered with sheet metal and installed outdoors, it is essential to consider the external environmental factors that affect the building. These include, for example, water vapor condensing on the internal walls or roof due to temperature fluctuations, or water stains and leaks between the concrete foundation and the building's base due to precipitation, depending on the slope and design of the foundation. Ensuring proper ventilation and insulation is always the client's responsibility. Therefore, our buildings are not suitable for human habitation or for storing items sensitive to temperature fluctuations or moisture. MobilGarázsBolt.hu does not assume any responsibility for damage caused by careless or poorly planned storage.

Payment

Payment of the purchase price of the Products may be made by cash or bank transfer. Cash payment is only possible in person at our office, at a pre-arranged time, before the start of production. The final payment for the delivery can only be made by bank transfer.

You can pay the purchase price according to the following payment schedule:

  • An invoice/advance invoice will be issued for the total amount of the product after the order is finalised, but before production. The 50% of the Product price must be paid by the due date, prior to production and delivery. The production centre will receive from this to organise and start production. The amount of the other 50% transaction will need to be paid the day before installation (but no later than the day of installation, while the unloading by the assemblers, before the assembly starts). In all cases, you must send us a receipt for the payment. The fitters do not have information about payments, so you should not present the payment slip to the installers, but you should report it to us and send it by email. Please contact Your attention is drawn to the fact, which you expressly accept by accepting the GTC, that in view of the fact that we work with Polish suppliers, manufacturing centres (the purchase price is to be paid to our manufacturing partners in Polish zlotys), we reserve the right to pass on to you any price fluctuations due to exchange rate changes in relation to the purchase price determined at the time of finalising the order, i.e. 2. We reserve the right to increase the purchase price by any additional costs resulting from exchange rate fluctuations.
  • If you pay a deposit of 100%, the purchase price can be fixed, as the HUF amount will be converted into Polish Zloty immediately upon receipt. There will be no additional costs due to exchange rate fluctuations.

Our prices are gross prices and include VAT 27%. 

You can collect the documentation related to the building on-site.

Yes, we always provide you with the final and complete price of the building. We do not work with hidden costs. This may only differ if there is no response to the quote we sent within 8 days, if you later decide to add extras to the building, or if the shipping and installation conditions you previously provided do not match the reality.

Preparation/site provision

It is your responsibility to prepare the receiving area for the building. This includes creating the proper foundation, and it is essential to provide accurate information to our colleagues about the installation site when coordinating delivery details.

You must provide valid contact information so that we can reach you for any clarifications.

If the information and contact details provided are inaccurate, we cannot take responsibility for incomplete or faulty service delivery. 

In the case of the mobile garage and the other lightweight structures we offer, a suitable concrete foundation is required so that our fitters can assemble the structures we provide to the highest possible standard. Even the slightest unevenness in the foundation can cause visible discrepancies during the installation of a garage, which may affect the quality of the assembly. The manufacturing and delivery process can only begin once you have confirmed, with the requested photographs and/or videos, that the installation site is suitable, the completion of a suitable foundation and the safe accessibility of the site have been verified by the requested photographs and/or videos, and we have deemed them satisfactory. A base made of grass, earth, bricks, paving slabs or paving stones does not constitute a suitable foundation. If it transpires on site that the base or any other installation condition is unsuitable, the installation team may refuse to unload or install the equipment. The consequences and any costs arising from such cases shall be determined in accordance with the provisions of the General Terms and Conditions.

The most suitable foundation is a full concrete base or concrete strip, but concrete blocks placed at the anchoring points are also suitable. It is very important that every building must be anchored to the foundation immediately after assembly; otherwise, the manufacturing center does not provide a warranty for the building. Naturally, different criteria apply to each foundation type, for which you can find detailed guidance in our "Preparing the right foundation" titled article.
Regarding the concrete foundation, it is always advisable to consult with a mason or other competent professional, but generally, a 12-15cm thick reinforced concrete is sufficient for a full foundation, as the foundation's thickness is more relevant to the items stored in the garage than the lightweight structure itself.
If you are creating a strip foundation, the recommended width is at least 30 cm, and the depth is generally 40-50 cm.

In the case of concrete blocks or concrete cubes, we request the placement of 40×40 cm surface elements extending to at least 50 cm in depth or 30×30 cm surface elements extending to at least 60 cm in depth at the predetermined anchoring points.
For the latter two options, it is advisable to consult a professional to determine the ideal depth for concreting, as the soil quality at the given location can greatly influence this, and the frost line can vary depending on the geographical location.
The foundation should always be designed so that the specified plane is level and the diagonals are consistent. We recommend that the foundation extend at least 10 cm beyond the lines of the mobile garage or lightweight building's walls in all directions to provide enough support for the anchors and ensure the building can be properly positioned.

If the building is intended for a vehicle, we strongly recommend that you always concrete under the frame or threshold at the planned entrance to prevent deformation of the structure later on, as the mentioned parts will bend and deform over time due to the weight without support.

A When installing DELUX and DELUX insulated buildings In all cases, it is essential to ensure a suitable power supply for the installation.

At these premises, fitters typically arrive in small vans, so they are not always able to transport or use a generator. To ensure the installation runs smoothly, please provide our fitters with a suitable power supply on site.

This is also important because installations may take place even in the evening, at which time adequate lighting may be required to carry out the work.

If you have also ordered a gate motor, the power supply required for it must be set up in order to commission the device.

Please ensure you are fully prepared for the installation and that the power supply required for the installation is available on site.

After Installation

Self-adhesive protective film can be used to protect the panel surfaces from damage during transport. For DELUX and DELUX insulated models, the removal of the protective film is included in the installation service, and the cost of this is included in the purchase price.

If, due to weather or site conditions – such as rain, snow, frost, fog, extreme heat, darkness or temperatures below 5 °C – it is not possible to remove the plastic sheeting during installation, the customer must arrange for this to be done at a later date. Generally, 5 working days are allowed for this; 10 working days during the winter months; and 20 working days if the temperature is below 5 °C. In cold weather, it is advisable to wait until the temperature reaches at least 5 °C, as frozen adhesive can make it difficult to remove the film.

This phenomenon, whereby water enters at the base of the building, where the concrete foundation meets the structural frame, is typically not a structural fault, but rather a problem linked to the design of the foundation and the absence of a proper waterproofing layer at the base. It is important to note that mobile garages and storage units are not hermetically sealed structures; therefore, it is always the client’s responsibility to ensure that the base is properly insulated and that adequate drainage is provided.
During installation, the frame is fixed to the concrete foundation. If the concrete surface is not sealed to prevent water ingress, or if rainwater is not drained away from the foundation, water may enter the building at the base.

Recommendation following installation: It is recommended to use an outdoor, flexible sealant to fill the gaps between the concrete base and the metal frame in order to prevent water ingress. Suitable products include, for example, Bond Flex PU 40 FC polyurethane sealant or an equivalent alternative that adheres well to concrete and metal. Similar products (e.g. Soudal, Sika/Sikaflex) are also available from local building supply shops.

Of course. We will send you the document together with the final invoice, or by email in PDF format within 10 working days of installation at the latest.

Yes, we assemble the mobile garage or lightweight structure from prefabricated components, which we put together on site, depending on the design and dimensions.

The average installation time is For DELUX-standard buildings, this usually takes 2–4 hours, whilst the For the DELUX insulated version, this typically takes 4–12 hours. The exact installation time may be affected by the size, layout and fittings of the building, the type of doors and windows, and the conditions on site.

In certain cases, the structure can be dismantled at a later date and relocated to another site; however, this always depends on the type, size and technical design of the building in question. In the case of an insulated design, relocation and reassembly are not recommended due to the joints, panels and connection points, and in such cases there is an increased risk of injury, deformation or inaccurate reconstruction.

The building may only be moved or relocated at the customer’s own risk. We cannot accept liability for any structural deformations, damage, fitting problems or operational faults arising from relocation, moving or improper dismantling.

Complaints

To validate the warranty, you will need the warranty certificate, the brand plate/sticker affixed to the building, and the invoice, or in the absence of an invoice, the payment receipt issued on-site. With these in hand, you can only submit your warranty claim via email, attaching appropriate pictures and, if necessary, video documentation. We will forward this in the proper format to the manufacturing center, which will review and assess the case. We will contact you as soon as possible with the received response for further discussion. The brand plate is part of the building, and its removal results in automatic warranty loss.